FAQs
READ BEFORE CONTACTING US
Please read our FAQ carefully before contacting us. If you cannot find the answer to your question, please
send us an e-mail at info@fitnesscore.co.uk or by phone at +44 7307 350143.
DO YOU HAVE A CONTACT FORM?
Yes, you can contact us by form by visiting this page: click here.
WHERE DO WE DELIVER?
Currently, we only deliver in UK.
IS MY INFORMATION SECURED?
We believe the security of your information is top priority, and we treat it as such. We’ve taken steps to ascertain all information received from our online visitors are secured from unauthorized access and use. We have put security systems in place, with full encryption, to keep your information secured and private.
CAN I TRACK MY ORDER?
Every order can be tracked by logging into your account at anytime after a purchase is made. We will also send you an email with a tracking number, once your order is shipped.
CAN I RETURN MY ORDER?
Orders may be returned. Please see our “Shipping & Returns Policy” page.
Please contact us at info@fitnesscore.co.uk with your order number and we will provide you with an international return label and return instructions.
IS MY PAYMENT INFORMATION SECURE?
We are committed to ensuring a safe shopping experience on our Website. We place the highest value on your privacy and security. We partnered with a PCI Level 1 compliant shopping cart to ascertain payment security. Also, we use Secure Server Layer (SSL) technology to virtually eliminate any third party from trying to obtain your information during transmission. SSL is the standard in secure web transactions.
HOW TO CONTACT US?
We are happy to provide answers to all questions and all necessary support needed to make your shopping experience with us enjoyable. Please go to our “Contact” page for how and where you can contact us.